The direct operator does NOT issue for you the international documents you need for the shipment but will ask you to fill out a form (for the waybill) and to bring your own invoice. We simplify the process for you (at no additional cost) because the same rates that they provide, you can get with us.

Additionally, the operator gives you the waybill but you are the one who must track it and in case you need something, you must call the Call Center to ask for information. With MultiShipp you gain peace of mind (because we track the package for you, and we keep you informed of everything) and besides that, you save time because you do NOT have to call any Call Center but you have immediate assistance through your Commercial Executive.

At MultiShipp, we prioritize flexibility, transparency, and customer choice. Unlike many competitors that lock you into exclusive rates with a single carrier, we provide access to multiple shipping options, allowing you to choose the most convenient and cost-effective solution. With over 9 years of industry experience, our team is committed to offering fair, efficient, and tailored logistics services.

At MultiShipp, our commitment to quality is non-negotiable. That’s why we have developed a customized software that integrates international customs regulations, ensuring we provide accurate, up-to-date guidance in foreign trade.

We don’t believe in selling just for the sake of selling. If a shipment cannot be delivered correctly, we won’t offer the service. Instead, we prioritize clarity, transparency, and, above all, business ethics.

Our continuous investment in technology allows us to stay ahead in the industry, combining vision, innovation, and an unwavering commitment to excellence.

The restrictions in the US for international shipments are minimal in terms of weight, values or types of products, however, we must first know which country you are sending to and what you want to send to identify if that merchandise requires any approval or import license in the destination country.

Remember that it is not the same to send medicine to the United States as to Ecuador, or food to Canada as to Europe.

Some of our customers send: Books, women’s accessories, food, candy, clothes, shoes, and more! Tell us what you want to send and where, and we will advise you.

Yes, we specialize in international shipments, but we also offer reliable domestic shipping solutions within the U.S.  Through our extensive network of partners and dedicated vehicle services, we can efficiently handle even large-scale logistics operations for you or your business.

Although we work with the top courier airlines in the world, unforeseen incidents can still occur. That’s why we have a plan in place to protect your shipment.

When requesting a quote, we highly recommend adding our ‘International Coverage’ service. This optional service comes at an additional cost but ensures a refund of the declared value of your merchandise in case of damage, loss, or other issues.

Response times may vary depending on the carrier, but rest assured that we will handle the entire claims process and reimbursement follow-up on your behalf so you won’t have to deal with call centers. To expedite the process, please provide all requested evidence, including photos, so we can manage your case as efficiently as possible.

We accept:

• Cash payments

• Credit/Debit cards

• Bank transfers (ONLY to official MultiShipp accounts)

• Payment button for international payments in multiple currencies

• Zelle payments

⚠ Important: Always verify that you are making payments directly to the company to avoid scams. We will NEVER ask you to make payments through any method other than the official ones listed above.